Kevin C. Morris is the Intake Operations Manager at Ostroff Godshall. At OG Law, he leads the firm’s intake operations, with responsibility for intake team leadership, performance management, quality control, and the systems that guide potential clients through their first interaction with the firm.

Kevin brings more than 30 years of experience in call center leadership, operational management, and client service environments. His background includes senior leadership roles in large scale contact centers within financial services, healthcare support, and government programs. Throughout his career, he has managed multi-site teams, overseen high volume inbound client interactions, and implemented operational improvements designed to strengthen service levels, efficiency, and accountability.

Kevin is known for a hands-on leadership approach that emphasizes coaching, process discipline, and data-driven performance management. His experience includes building and mentoring teams, improving service metrics, and developing operational systems that support both client experience and organizational growth. He holds a Bachelor of Science in Business and Economics from West Chester University.